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Help Desk in the Academic IT Center
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At this time, we are experiencing higher than normal call volumes. To better serve our community, phone support, live chat, and email assistance are temporarily unavailable. For assistance, please follow these steps in order:
Step 1: Try The Self-Service Hub
For the fastest support, please visit our self-service webpage at lehman.edu/ss. Here you can reset passwords, manage your accounts, find step-by-step instructions, how-to videos, and explore solutions to common technology issues - anytime, anywhere. Best of all, there's no wait time!
Step 2: Need More Help?
Use this option only if you are experiencing a technical problem that cannot be resolved through the Self-Service Hub. Please note that wait times may apply. Join the Lehman Virtual Q at lehman.edu/q, where a member of our team will be glad to help.
We appreciate your understanding and thank you for your patience.
CUNY Login Account Management Resources
- I Forgot My CUNY Login Password
- Change My CUNY Login Password
- Change My CUNY Login Account Management Email Address
- Change My CUNY Login Security Questions
- CUNY Login MFA
Lehman Login Account Management Resources
Welcome to the IT Help Desk—the first point of contact for members of the Lehman College community seeking information and assistance with campus technology support issues. We are located in the Academic IT Center, in Room 108 of Carman Hall.
The Carman Help Desk is staffed during standard business hours Monday-Saturday when the College is open. The help desk is closed on Sundays.
In addition to walk-in consultation during our hours of operation, you may also schedule a help desk appointment using our LehmanQ mobile scheduling system. LehmanQ is also available on Lehman’s mobile app, available at the App Store or on Google Play.
You may contact us:
- by telephone at 718-960-1111
- by email at help.desk@lehman.cuny.edu
- Chat with a Live Agent
Visit our IT Help Desk FAQ's and Knowledgebase page for more information.
Click to see IT Center hours of operation here.
IT Help Desk in the Leonard Lief Library
Information Technology also operates a Help Desk in the Leonard Lief Library, Monday to Friday (hours vary).
